Community Health Worker, HopeHealth

Overview of Position:           

Reporting to the Latino Services Manager, the Community Health Worker assists in the identification and engagement of communities and individuals who need information, linkage, and navigation within HopeHealth integrated care system. This includes the facilitation of patient navigation in Florence and other sites in SC as needed.

The Community Health Worker is responsible for driving the medical mobile unit from site to site. This includes coordinating the travel schedule and assisting patients through the testing process.

Qualifications:

Bachelor’s degree preferred. Two years’ experience in providing patient care or outreach services in a healthcare setting preferred. Must possess a valid driver’s license and be able to frequently travel between HopeHealth sites and other locations as needed. Must submit a 10-year DMV report.

Knowledge/Skills:

Familiarity and experience with medical terminology. Exceptional organizational, communication, customer service and interpersonal skills. Assist patients in a fast-paced health care environment with a variety of customer service needs.

 Essential Job Functions:

·  Establish rapport and relationships with potential clients in Florence, surrounding areas, Manning and other sites in SC as needed.

·  Convey accurate and relevant information to the individuals in these communities that compels them and enables them to access and utilize services provided at HopeHealth.  

·  Serve as a liaison and advocate between patients, providers, staff, and the community.

·  Work closely with the Latino Services Manager to support health

education, outreach, patient recruitment, and patient navigation in Florence and other sites as needed.

·  Appropriately document services and other data in the EHR.

·  Manage multiple assignments effectively.

·  Assist in office administrative tasks, reporting, and duties as needed.

·  Travel to and from HopeHealth sites and other locations as needed.

·  Transport medical mobile unit from HopeHealth sites and other locations as needed.

·  Other duties as required.

Physical Requirements:

Must be able to hear individuals on the phone and those who are served in person, and speak clearly in order to communicate information to clients and staff. Must be able to have vision, which is adequate to read memos, a computer screen, registration forms and other clinic documents. Stationary standing, walking, sitting, repetitive use of hands and arms. Lifting/carrying 10 lbs. or more from time to time to move or transport supplies, computer equipment, etc. Must be physically capable of driving and parking the medical mobile unit.