Full-Time/Immediately/Location – Wake County, NC, Hybrid
JOIN OUR TEAM!
NC Counts Coalition is a nonpartisan, nonprofit 501(c)(3) organization committed to building a healthy, just, and equitable North Carolina through cross-sector partnerships that advance systemic solutions for communities facing systemic barriers, including BIPOC, LGBTQ+, low wealth, immigrant, indigenous and other communities.
The operations coordinator position is internally focused and advances NC Counts’ mission by managing day-to-day activities to ensure the organization is running efficiently and meets the expectations and needs of partners and staff, and by working on assignments related to project development and management initiatives, internal operating procedures, organization processes and policies.
The operations coordinator must execute their duties with a high degree of emotional intelligence and collaboration. They are expected to bring critical thinking, strategic, and operational expertise to the team.
- Supporting NC Counts’ programs with various administrative tasks
- Follow office workflow procedures to ensure maximum efficiency
- Maintaining files and records with effective filing/organizing systems
- Supporting the substantive work of the Operations Manager, Director of Operations, and the Executive Director as needed and appropriate
- Assisting with scheduling and logistical support for internal and external meetings
- Managing maintenance of partner and contact databases
- Managing all event and meeting logistics, including virtual (and in-person, when deemed appropriate and safe) workshops, community events, and convenings
- Periodically responding to inquiries and calls from partners, stakeholders, and the public
- Providing administrative support to the Board of Directors and committees established and/or supported by NC Counts Coalition
- Participating in meetings, learning about N.C. Counts Coalition programs and infrastructure, which is an opportunity to learn strategy and tactic
- Work closely with NC Counts’ operations team to learn about and implement new technology and digital management tools
- Special Projects = Providing project management support to ongoing initiatives of the organization, organizing and coordinating ongoing program activities, conducting research on new opportunities, assisting in identifying and building new processes and systems to support the growing organization, and providing operational and organizational support to different workstreams
- Assuming other assigned duties in support of NC Counts as needed
- Adhering to attendance and punctuality standards of the organization
This position is expected to work in the office between 1-2 days a week. NC Counts Coalition exercises COVID-19 precautions to protect the health and well-being of our employees.
Skills and Background
- Strong digital literacy skills, including Google Workspace and Microsoft Suite
- Expert knowledge and demonstrated experience of the Zoom platform (recordings, breakout sessions, run of show with mix of recorded and live presentations)
- Knowledge of in-person training tools and virtual platforms
- Excellent skills, including the ability to effectively communicate with a wide variety of audiences
- Ability to communicate effectively verbally and in writing while demonstrating strong interpersonal skills with NC Counts Coalition teammates, partners, and additional stakeholders
- Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures
- Comfortable and able to use social media (Facebook, Instagram, Twitter, YouTube), email communications, and the G-Suite of online tools to execute outreach strategies
- Demonstrated ability to establish and cultivate relationships with a wide range of constituencies
- You are aware of your group identities and how they have shaped your life and experiences at work. You have an analysis of how racism and other forms of oppression in society impact relationships, systems, and culture. You bring experience and skills for working effectively with colleagues across group identities and position/role
- Passionate commitment to the mission of NC Counts Coalition and investment in our vision for building a North Carolina where everyone counts.
- Bilingual highly desired, with verbal and written communication skills in both English and Spanish
- 0-3 years of work or volunteer experience in government, nonprofit, public policy, political campaigns, or issue campaigns or 3 years of directly related administrative experience.
- Demonstrated experience in event and meeting planning and production/implementation
- Strong time management skills; ability to manage multiple tasks simultaneously and meet tight deadlines; able to keep a flexible and organized schedule
- Ability to report updates and needs to direct supervisor
- Critical thinking and seeks out creative solutions to problems
- Superior organizational skills and deep attention to detail
- Fiercely collaborative
- You take an organization-level view and are equally invested in the success of others
- Self-motivated, resourceful, and flexible, with a positive attitude and strong work ethic
- High integrity and sound judgment
- Ability to work both independently and collaboratively
- Flexibility to sometimes work outside of a 9-5 work schedule
- Ability to travel within Wake County, and sometimes outside of Wake County
Environmental Conditions and Physical Demands:
- Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials
- The employee must occasionally lift and/or move up to 50 pounds
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
PAY & BENEFITS
Compensation for this position is $52,000 - $57,000 per year. We offer a benefits package with health, dental and vision benefits and more! This position will be an employee of the NC Counts Coalition.
HOW TO APPLY
First and foremost, we are looking for talented people with diverse backgrounds and shared experiences with the communities our organization serves, who are inspired by our mission, and who are highly motivated to dismantle systemic racism and inequities and build an equitable North Carolina. You’ll be an amazing fit with NC Counts Coalification if your passion for justice and equity drives your work, you enjoy cultivating strong relationships and elevating yourself, your work, and the people around you to the next level.
We are most interested in finding the best candidate for the job. We encourage you to apply, even if you don't believe you meet each one of our qualifications as described below.
Interested candidates should submit to this link: http://bit.ly/NCCountsEmploymentApplication
- A resumé
- A persuasive cover letter (maximum 2 pages) that answers the following questions:
- Why do you want to work with NC Counts Coalition (www.nccounts.org)?
- What makes you uniquely qualified for this role?
- To what extent has pursuing racial or other types of equity and inclusion been a priority in your work or your life, and how did you approach it?
Your cover letter and resume should be submitted as a single file. Cover letters that do not address the questions outlined above will disqualify a candidate from moving forward in the screening process.
- 3 professional references. At least one reference should be of a prior supervisor (direct supervision) and at least one of a prior work colleague.
We will begin reviewing applications immediately and will continue until the position is filled. We will be conducting 3 rounds of interviews: An initial phone interview and 2 rounds of in-person or Zoom interviews.
NC Counts Coalition is an equal opportunity and affirmative action employer. We have an unwavering commitment to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture. We actively seek representation of employees who reflect the makeup of the communities most impacted by the issue we are fighting for, health equity. This includes, but is not limited to, class, race, ethnicity, religion/spirituality, gender, gender expression, age, national origin, disability, marital status, immigration status, sexual orientation, history of incarceration, and military status. Persons with disabilities may request accommodations.